Contact
Do you have any questions? We're here to help.
We're here to answer your questions. Contact us if you'd like to know more about a product, for example.
place a special order or are interested in a collaboration.
Send a message using the contact form. We'll always respond within 48 hours (Mon-Fri).
Warm greetings,
Team Floralanda
Frequently Asked Questions
Can I also order a customized gift set?
We're so glad you're thinking about creating a beautiful, natural, and personalized gift for someone else or yourself! We'd love to help.
You can send an email to infofloralanda.nl with your request for what you'd like to include in the gift set. If you need help with that, we'll help you put together a beautiful set.
How does shipping work?
Great that you want to place an order!
Once your order is neatly packed, it will be shipped via PostNL with a track & trace code. The cost is €6.35 per package. You'll receive an email when your package is on its way.
Do you have questions about shipping? Please email info@floralanda.nl
Can I also pick up my order?
Do you live in or near Eindhoven? Then you can choose the "pickup" option when ordering.
I'll contact you to schedule a visit. You can also email me a proposal yourself at info@floralanda.nl.
What return options do I have?
At Floralanda, we make all our products with care and attention. It's possible you might change your mind. In that case, you can return the product(s) you ordered according to our returns policy.